How does Shackle Work?

  • Updated

Shackle allows you to check in for your hotel stay ahead of time, fill out your pre arrival information from anywhere, at anytime. Once you have completed your check in, you will receive access to your digital key directly on your device as soon as your room is ready, after 10am on the day of arrival. Once you have received your digital key, you can go straight to your room upon arrival to the hotel. Yes, that's right, no more queuing at the front desk 🥳

When it's time to check out, simply go onto the app and select "Check Out Now" - no more queuing at reception to check out!

Please Note:

Shackle works with a small number of hotels who do not yet offer digital keys, in this instance you will be able to pop by the reception and simply collect your key, your check in will be completed through Shackle, so don't worry it won't take long! But don't worry we will make sure to let you know during the check in if you need to collect your key 😁

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