Skip to main content
Shackle Help Centre home page
  • Explore Shackle
  • Submit a request
  1. Shackle
  2. Reservations
  3. Making Changes or Special Requests

Making Changes or Special Requests

If you need to change your hotel reservation or make a special request, your hotel will gladly accommodate you. To communicate directly with your hotel, we recommend using the in-app chat.

Articles

The app is saying there are two guests but there should only be one…

Can I change the details of my extra guest?

How do I make a special request ? Eg. Room Features, Special Occasion etc

How do I add another guest to my booking ?

How do I extend my stay?

Can I change my room?

How do I request an upgrade?

My reservation details do not match the confirmation I received?

How do I cancel my reservation?

Shackle
Powered by Zendesk